"Working at a Chartered Insurance Broker means we are all qualified and experienced professionals, which provides our clients with the confidence that we know what we are talking about."

"The key to strong client relationships is making and honouring our commitments. This is why I think Pound Gates is a partner for the long term."

"My team add years of expertise to the exceptional Pound Gates solutions, so that clients get precisely what they need for their business."

"When it comes to renewal clients want to know they are getting the best deal available and insurers continue to understand them. It is our partnership approach that makes this happen."

"Knowing our clients well means we can deliver appropriate solutions to their problems. My focus is ensuring our Chartered status translates to genuine value for clients."

"Helping clients achieve the right outcome on every claim is crucial. Our strong experience in claim negotiations is central to our success with clients."

"Pound Gates blend of general and marine insurance and risk management expertise is a key differentiator for our clients."

"I like to make sure we take the solution and adapt it to what precisely suits our client's business. Our knowledge combined with the product makes for an ideal outcome."

"Our focus on certainty does translate into long-standing business relationships. Clients want to know they have insurance that is tailored to meet their needs."

"We commit to serving our clients' needs so they feel like our only client. Our client feedback is exceptional."

"Our clients get the best cover from the start, making the delivery of quality claims outcomes very straightforward."

"Keeping our clients well informed on claims is really important ensuring good outcomes from bad situations. We are all easily accessible so if clients need information quickly they can just pick up the phone or drop us an e-mail."

"Pound Gates understand business sectors and how to tailor solutions to meet those specific collective needs. The schemes we have created match our delivery of certainty ethos."

"When it comes to delivering certainty the Pound Gates expertise across the many sectors is a real asset. Businesses are not static and when they try different things it is important they have a broker who can still deliver solutions."

"Building a relationship with our clients is key to the partnership approach at Pound Gates. Our understanding of their business and risks mean clients can have confidence in the insurance we arrange."

"I enjoy being part of a dedicated team that provides a personal and efficient response to client questions and changes."

"We are proud to have built a claims handling reputation that is second to none. We do not accept no for an answer."

"We look beyond insurance and will provide risk management support and other added value benefits. We therefore work in partnership with our clients to mitigate their risks and give them peace of mind."

"Clients need an advocate and partner when it comes to arranging insurance because of the complexity of the insurance market and huge range of solutions available."

"Working at Pound Gates for over 15 years means that I have watched the continuous innovation of services and products first hand - our solutions keep getting better."