The telephone tree

Name: Hopscotch Nursery
Item: Nursery Insurance
Rating: 5
Author: Hopscotch Nursery

Pound Gates Nursery Insurance > The telephone tree

The telephone tree - December 18, 2017

Posted by Christine Jones in
December 18, 2017
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Create Date	December 18, 2017
Last Updated	April 26, 2017

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This ensures all relevant people are informed and does not leave one person to make all the telephone calls. Each person need only make two telephone calls.

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We are extremely satisfied with our insurance through Pound Gates, the staff are most helpful and very knowledgeable. When we were unfortunate enough to have to make a claim it was dealt quickly and efficiently and with minimum disruption to the business - Hopscotch Nursery

Hopscotch Nursery Nursery Insurance July 21, 2016

My reason for using Pound Gates is based around their comprehensive cover offered; but also the personal service given by the representatives. I have dealt with them enough to trust their recommendations and know that I can rely on them to sort the details out for me - K & S Childcare Limited

K & S Childcare Limited Nursery Insurance July 21, 2016

Thank you for the speed and efficiency with which this has all been dealt. I am so impressed. I wish all my service providers were as efficient and friendly! - Shrewsbury Prepatoria Limited

Shrewsbury Prepatoria Limited Nursery Insurance December 22, 2016

After being with my current insurer for almost 22 years it is a big move, changing companies. Shirley from Pound Gates’ nursery support team rang me and had such a nice manner and was so honest it made me think seriously. There is not a lot of difference in what it cost but the cover is much more agreeable and practical for a nursery business. I look forward to having a good relationship with our new insurance company. - Sally From Cherubs Childcare

Sally From Cherubs Childcare Nursery Insurance March 10, 2017

I would like to thank you for the professional way in which you handled our recent claim. The money has now been paid into our account and I am able to refund the Parents. Thank you for your help and for making it as painless as possible. - Lilac Frog Nursery

Lilac Frog Nursery Nursery Insurance April 27, 2017

I have used Pound Gates since I opened my new setting, my first day-care setting and with no experience. When I need advice, Henry has been swift at assistance, which has made me feel like my business matters and I'm not just another setting. Unique, understanding and helpful are three ways to describe the service I receive. - Little Monsters Childcare

Little Monsters Childcare Nursery Insurance August 4, 2017

Pound Gates provide National Day Nurseries Association with a comprehensive insurance package tailored to meet our needs. We have always received excellent customer service and the team are professional and friendly, with great attention to detail - National Day Nurseries Association

National Day Nurseries Association Nursery Insurance April 21, 2018

Shirley Mills handled my business from quotation to policy and was outstanding. Her level of customer service, knowledge, guidance and support the offered me was first class. - Mulberry Roots Limited

Mulberry Roots Limited Nursery Insurance August 14, 2018

Thank you so much to Craig Albon for dealing with our claim and making a stressful time so un-stressful. - Louise Bega, Little Gems Day Nursery Ltd.

Nursery Insurance December 7, 2018

“I was very happy with your service last year, especially helping us negotiate the requirements for nursery expansion.” - Anthony Scott, Park Avenue Nursery School

Nursery Insurance January 7, 2019

The telephone tree

The telephone tree - December 18, 2017

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